📋 Legal Information & Terms

Top Bookies' Terms & Conditions — Fully in Bengali

Please read these terms and conditions carefully before using our platform. By registering or placing bets on Top bookies, you agree to be bound by these terms. We have written everything in clear English so there is no room for confusion.

Last Updated: January 1, 2026  |  Registered members will be notified by email if these terms and conditions change.
Important to Note
  • Minimum age requirement: 18 years
  • Each person may open one account only
  • Read Bonus Terms Carefully
  • Accounts may be suspended for suspicious activity
  • Bet Responsibly
Key Points

Terms & Conditions Key Highlights

Six key points are summarised below. Scroll down to read the full details.

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Account Registration

You must be 18 or older to open an account with Top bookies. Registration requires accurate information. Each person is allowed one account only. Providing false information may result in account termination.

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Bonuses & Promotions

Each bonus comes with its own terms. You cannot withdraw winnings from a bonus until the wagering requirement is met. Top bookies keeps its bonus terms simple and transparent.

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Payments & Withdrawals

KYC verification is required for deposits and withdrawals. Fast payments via bKash, Nagad, and Rocket. Wagering requirements must be met before withdrawing.

Betting Rules

Separate betting rules apply to each sport on Top bookies. Bets are refunded if an event is cancelled. Top bookies reserves the right to void bets where match-fixing is suspected.

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Privacy & Security

Your personal information is completely secure. Top bookies never sells your data to third parties. You can find our full privacy policy on a separate page.

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Responsible Gaming

Top bookies promotes responsible betting. Deposit limits, self-exclusion, and cooling-off periods are all available. If you need help, please contact our support team.

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1. Introduction & Consent

By using the Top bookies website or mobile app, you automatically agree to these terms and conditions. Please read them carefully before you start using our platform.

Top bookies is an internationally licensed online betting and gaming platform. These terms and conditions have been written in English for players in Bangladesh. In the event of a legal dispute, the English version shall be considered the authoritative text.

These terms and conditions are part of our Privacy Policy and Responsible Gaming Policy together form a complete agreement. If you disagree with any part of these terms, we kindly ask that you refrain from using top bookies.

Please note: Top bookies reserves the right to update these terms and conditions at any time. Registered members will be notified at their registered email address when changes are made.

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2. Account Registration & Eligibility

To open an account with Top bookies, the following conditions must be met:

  • You must be at least 18 years old. Top bookies does not allow minors to open an account under any circumstances.
  • Each individual may register only one account. Multiple accounts are strictly prohibited.
  • All information provided during registration must be truthful, accurate, and up to date.
  • Your account password must be kept confidential. You must not allow anyone else to access your account.
  • If you notice any suspicious login activity or unusual actions on your account, contact Top bookies support immediately.

Right to Close Accounts

Top bookies reserves the right to suspend or permanently close any account, particularly in cases of terms violations. Top bookies will not be liable for any financial losses resulting from such a decision, though any valid balance will be returned.

Warning: If multiple accounts are detected, all accounts and any associated bonuses may be forfeited.

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3. KYC Verification Process

To ensure security and prevent financial fraud, top bookies follows a KYC (Know Your Customer) process. KYC verification is mandatory before withdrawals or after depositing a specified amount.

Required Documents

  • A clear photo of your National ID (NID) or passport
  • Selfie photo (holding your NID)
  • A utility bill or bank statement for address verification (if required)

KYC verification is typically completed within 24–48 hours. Top bookies reserves the right to permanently close any account found submitting fraudulent documents and may report the matter to the relevant authorities.

Documents you submit are uploaded via an SSL-encrypted connection and stored on secure servers.

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4. Deposit & Withdrawal Rules

Deposit

Top bookies currently accepts deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is BDT 500, with a maximum limit set by Top bookies. Deposits are generally processed instantly.

  • You may only use payment methods registered in your own name.
  • Depositing from a third-party account is strictly prohibited.
  • Funds from suspicious sources cannot be deposited.

Withdrawal

Withdrawals to bKash and Nagad from a verified account are typically processed within 5 minutes to 2 hours. Bank transfers may take 1–3 business days. The minimum withdrawal amount is BDT 1,000.

  • Withdrawals may be held until KYC verification is complete.
  • Any portion subject to an unmet wagering requirement cannot be withdrawn.
  • Large withdrawals may require additional verification.

Top bookies strictly adheres to anti-money laundering policies. Suspicious transactions may be reported to the relevant authorities.

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5. Bonus & Promotion Terms

Top bookies offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming.

General Bonus Terms

  • The welcome bonus is available to new members one time only.
  • Each bonus has a wagering requirement (typically 10x–30x) that must be met.
  • A maximum withdrawal limit may apply to winnings derived from bonuses.
  • Bonuses not used within the specified time period will expire and be forfeited.
  • top bookies reserves the right to forfeit all bonuses and associated winnings in cases of bonus abuse.

Free Bets & Free Spins

Free bets and free spins have their own expiry periods and generally cannot be converted to cash. Wagering conditions apply to any winnings from free bets before withdrawal. Top bookies reserves the right to cancel or modify any promotion.

Detailed Bonus Terms Promotions Page available.

6. Sports Betting Rules

The following rules apply to Sports Betting on Top bookies. Each sport may have its own specific rules, which are detailed on the relevant sport's page.

  • Bets cannot generally be cancelled once accepted.
  • If an event is cancelled or postponed, your stake will be refunded.
  • Top bookies reserves the right to void bets if an error in the odds is identified.
  • top bookies is not liable for any losses caused by internet connectivity issues during live betting.
  • Betting using match-fixing or insider information is strictly prohibited.

Maximum Win Limit

Top bookies sets maximum win limits per bet and per day. These limits may vary by sport and market. For more details, Betting Page available.

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7. Casino Games Terms & Conditions

Top bookies' casino section offers slots, Live Casino, table games, and crash games. The following terms apply to these games:

  • All game outcomes are determined by a Random Number Generator (RNG).
  • If a game is interrupted due to a technical fault, the bet for that round will be voided and refunded.
  • Game provider rules also apply; the game provider's decision is final.
  • The dealer's decision at a Live Casino table is final.
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8. Prohibited Activities

The following activities are strictly prohibited on Top bookies. Any violation may result in account termination and forfeiture of winnings:

  • Bonus abuse, opening multiple accounts, or identity fraud.
  • Using funds obtained through money laundering or illegal sources.
  • Placing bets using match-fixing or insider information.
  • Placing bets using software bots, scripts, or automation tools.
  • Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
  • Placing bets on behalf of others or sharing your account.
  • Harassing or behaving inappropriately toward Top bookies staff.

If a prohibited activity is confirmed, all balances and bonuses in the associated account will be forfeited, and legal action may be taken if necessary.

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9. Responsible Gaming Policy

Top bookies believes betting should be a form of entertainment — and to make sure it stays that way, we take responsible gaming very seriously. Our platform offers the following features:

  • Set deposit limits — daily, weekly, or monthly.
  • Self-Exclusion — you can close your account for a set period at any time.
  • Cooling-off period — take a temporary break from betting.
  • Reality Check — you will be reminded at set intervals how long you have been playing.
  • If you feel you may have a betting addiction, contact our support team immediately or Responsible Gambling Page Visit.

Parents and guardians are advised to use parental control software to prevent minors from accessing top bookies.

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10. Privacy & Personal Data

Top bookies treats the security of your personal information as its highest priority. The details you provide at registration are used solely for the following purposes:

  • Account management and KYC verification.
  • Payment processing and fraud prevention.
  • Meeting legal and regulatory obligations.
  • Customer support and service improvement.
  • Top bookies never sells your personal information to third parties.

For more details, visit our Privacy Policy Read. You may submit a request to our support team to delete or correct your information.

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11. Policy on Changes to Terms & Conditions

Top bookies reserves the right to partially or fully update these terms and conditions at any time. Registered members will be notified by email before changes take effect, and the updated version will be published on the website.

  • Updated terms take effect from the date they are published.
  • Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you will have the option to close your account and withdraw your balance.
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12. Contact & Complaint Resolution

If you have any questions or complaints about these terms and conditions, please contact the Top bookies customer support team. We provide 24/7 assistance.

  • Chat with us in English directly via the live chat on our website.
  • Email: [email protected] (responses are typically sent within 12 hours)
  • We aim to resolve complaints within 7 business days of submission.

Any disputes with Top bookies are first addressed through direct negotiation. International arbitration may be used if a resolution cannot be reached.

Frequently Asked Questions

Regarding the Terms Frequently Asked Questions

No, each individual may only register one account at top bookies. Multiple accounts are strictly prohibited — if detected, all associated accounts will be closed and all bonuses will be forfeited.

The wagering requirement refers to the number of times a bonus amount must be bet before a withdrawal can be made. For example, a BDT 1,000 bonus with a 10x wagering requirement means you must place a total of BDT 10,000 in bets before withdrawing. Each Top bookies bonus has its own wagering terms stated separately.

To make a withdrawal, you must first complete KYC verification — this means uploading your national ID and a selfie. Once your bonus wagering requirements are met, you can easily withdraw to bKash, Nagad, or your bank. The minimum withdrawal amount is BDT 1,000.

If a match or event is cancelled or does not conclude within the scheduled time, the full stake is generally refunded to your account. However, specific rules may apply to certain markets or sports — these are outlined on the top bookies Betting Page.

Yes, top bookies may update the Terms & Conditions at any time. However, you will be notified at your registered email address and the updated version will be published on the website before any changes take effect. So make sure to check your email and revisit this page from time to time.

✅ Done reading the terms? Join us now!

Now that you understand the Top Bookies terms and conditions, you can bet with confidence. Register today, claim your welcome bonus, and place your bets on your favourite sports. We're always here for you.

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